Department | Test |
Job Location | Test |
Level | Test |
Position Type | Test |
Grade | Test |
HR Contact | Test |
CTC Range | Test |
KRA | Unit | Goal |
Accurate and Error Free processing of data | % | Deviation less than 5 = 100
Deviation 5 to 10 = 75 Deviation 10 to 20 = 50 Deviation more than 20 = 0 |
Adherence to TAT & SLA | % | Deviation less than 5 = 100
Deviation 5 to 10 = 75 Deviation 10 to 20 = 50 Deviation more than 20 = 0 |
Customer Satisfaction Ratings (at least 4 & above) | % | Deviation less than 5 = 100
Deviation 5 to 10 = 75 Deviation 10 to 20 = 50 Deviation more than 20 = 0 |