Timelines and procedures for all stakeholders
Candidates, Advisors, and Establishments: Standardised process flow
1) Candidate signing timelines
(i) Upon issuance of a contract by the Establishment, the Candidate shall sign the contract within 7 days.
(ii) If the Candidate does not sign within 7 days, the system shall automatically mark the contract as Expired at 12:00 midnight on the 7th day.
2) Advisor verification flow
(i) Once the Candidate signs within 7 days, the contract shall be routed to the Advisor for registration and verification.
(ii) The Advisor must verify and register the contract within 30 days from the date of first receipt.
(iii) The date of receipt means the date when the contract is first received by the Advisor, and the timeline starts from this date.
3) Advisor action timelines
Window I
Day 1 to Day 15: Advisor may Approve, Reject, or Send Back for correction.
Window II
Day 16 to Day 30: If sent back, Advisor acts on the resubmitted contract in the second 15-day window.
The Advisor may send back the contract any number of times during both windows. However, from Day 24 onwards, the Send Back option shall be disabled. Between Day 24 and Day 30, the Advisor shall only Approve or Reject.
4) Establishment timelines for “sent back” contracts
(i) Establishments may respond to “Sent Back” contracts up to the 24th day of the Advisor’s 30-day action window.
(ii) No Establishment action shall be allowed from Day 25 to Day 30.
(iii) After corrections, the Establishment shall re-submit the contract to the Advisor for verification.
5) Portal status on the 31st day
| System action |
Contract status on 31st day |
|
Contract pending in Establishment login
|
Auto-Reject
|
|
Contract pending in Advisor login
|
Auto-Approve
|
6) Payroll control on the Apprenticeship Portal
(i) Payroll creation shall be permitted only for contracts that are approved or verified by the Advisor, or auto-approved or auto-verified by the system.
(ii) For contracts converting from TEMP to CN on or after 01-01-2026, payroll creation shall not be available unless the contract is approved or verified, or auto-approved or auto-verified.
(iii) Payroll creation shall not be permitted for contracts that are pending for Advisor verification or approval, sent back to the Establishment for correction, or rejected by the Advisor.
(iv) Creation of future-period payroll shall be restricted. Establishments may create payroll for the current month and past or backlog months only.
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