Privacy Policy

PRIVACY  POLICY

Prelude

Karma Management displays its private policy to its valued customers from the perspective that it holds its customers in the highest regard as far as their privacy is concerned and therefore , we reiterate that in this belief we are committed to protecting their personal information.

 This Privacy Policy enumerates the different kinds of  personal information we collect, and how do we use and what kind of protection  that we give to all the information collected , and the different choices that are available to our customers regarding our use of their personal information.

 The Process of Information Gathering :

At the time of usage of our web site and / or mobile application, it may be desired to  collect personal information from our valued customers .  The  information gathering may include, but is not limited to, their name, contact information, and location data. Karma Management  may also collect information about their usage of our website and mobile application, such as the features they access and the content they view and the number of times that such an access is made and by whom and when !

 There may arise a number of occasions when it is required when some one from the customers side or its authorized representative, contact our customer support team for clearing some conceptions and it is during this time, that customers may communicate their contact details when there is a tendency to gather the caller’s requirement and personal  information.

 How do we process your Personal information :

The main purpose of gathering personal information from our customers is to provide ,  maintain, and improve our products and services, including our website and mobile application.  In the process of exchange of  information,   we may ask the customers to  communicate  their account or inform them about our products and services, and also inform them about updates to our website or mobile application.

 Some specific examples of how we may use personal information include:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

To fulfill and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Customizing our services for our customers: We may use personal information to tailor our services to our customers’ needs and preferences, such as by providing content and features that are more relevant to them.

 Anonymous data analysis: We may analyse the usage of our services and website, in anonymous form and use it for product improvements, and marketing decisions.

 Third party analytics: We may use third party analytics to get insights and performance of our website and mobile applications.

 Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

It is important to note that we will not use personal information for any other purpose not specified in the Privacy Policy without first obtaining the customer’s explicit consent.

Sharing of Personal Information

We would like to assure you that we do not share personal information with third parties, except as required by law or as necessary to provide our products and services to our customers. In all likelihood, we may share personal information with third parties for certain specific reasons, such as providing our products and services to our customers.

 Some concrete  examples of when we may share personal information include:

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

• Compliance with laws: We may share personal information as required by law, such as in response to a notice  or court order.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
• Anonymous data: We may share anonymous data, which does not identify our customers, with third parties for research, analytical and marketing purposes.

It is important to note that, we will not share personal information with third parties for their own marketing or promotional purposes without obtaining explicit consent from our customers.

We will also disclose any third-party data processors and/or data controllers that we use with the purpose of data processing and shall also ensure that they also comply with the laws and regulations.

We will also regularly review our agreements with third-party service providers and data processors, to ensure that they are protecting personal information in accordance with our standards and the requirements of applicable laws.

 Ability to decline to provide personal information

Withholding of any information or not providing : You can of course decline to disclosure your personal information to us..  However, the failure to provide us with pertinent information , may limit your ability to fully benefit from the numerous offerings that Karma Management will be making and many of its various schemes and tech enabled services.  

Please remember that we will be only asking for personal information that can help us to fully provide our services to all our elite customers.

• Staying out of -out of marketing communications: You have a choice to stay out of  receiving promotional or marketing communications from us. In this respect, you  may kindly follow the unsubscribe instructions in an email, or by contacting our Service / Marketing Team.
• Calling back for  personal information: Our customers may request access to their personal information that we have collected, and we will provide them with a copy of this information upon request, subject to applicable laws and regulations.
• Deletion of personal information: At your own personal request, we will be willing to delete any personal information we have collected , however, please note that some of the Indian laws and regulations may compel us to retain some  personal information beyond our control.  

 INFORMATION SECURITY

We will do our best to keep your private information secure and safe.  Most of your personal information is encrypted and is therefore protected from being accessed by outside users.

 USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: .

Once you agree to allow our web site to use cookies, you also allow to use the data it collects regarding your online behaviour (analyse web traffic, web pages you visit and spend the most time on.

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies do not allow us to gain control of your computer in any way.  They are strictly used to monitor which pages you find useful and which you do not ,so  that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser .  You can visit internet cookies.com which contains comprehensive information on how to do this on a variety of browsers and devices.

 HOW LONG DO WE KEEP YOUR INFORMATION?

We may keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us or may be 3 months  past the termination of the user’s account or 3 months past the start of the idle period of the user’s account

 DISPUTE RESOLUTON

If you are of the opinion that Karma Management  has not adhered to this Privacy Policy, you may write to our Customer Support Team / Marketing Team @ ………….

In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint diligently and immediately.

 EFECTIVE DATE :

Karma Management  is committed to protecting the privacy of personal data and is compliant with Indian laws and regulations. These laws include but not limited to Information Technology Act 2000, Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011.

 If we adjust the privacy policy any time in the future, we will email to all account holders of this change and post the most recent update over here.  Once posted, the new privacy policy shall be effective immediately.