The 230th meeting of the Central Board of Trustees, EPF was held today during the AKAM Iconic Week in Guwahati under the Chairmanship of Shri Bhupendra Yadav, Union Minister for Labour & Employment and Environment, Forest & Climate Change, Vice-Chairmanship of Shri Rameshwar Teli, Union Minister of State for Labour & Employment, Petroleum & Natural Gas and Co-Chairmanship of Shri Sunil Barthwal, Secretary Labour & Employment, and the Member Secretary Smt. Neelam Shammi Rao, Central PF Commissioner. Apart from the Interest Rate, the Central Board took the following key decisions
During the meeting, the following key decisions were taken
Immediately after the Central Board meeting, Shri HimantaBiswaSarma, Chief Minister of Assam, Shri Sanjay Kishanand Shri Ashok Singhal Ministers with Govt of Assam joined for a public function organized on the occasion of AKAM Iconic week.
In the function of Chairman, CBT launched PE portal 2.0. Through this upgraded portal, the Contractors can now declare their Principal Employers (PEs)and particulars like contract tenure, contract/work order, and UANs of the employees deployed. It is a step toward ease of compliance for PEs and the Contractors.
The Chairman CBT virtually launched an e-Office at the Regional office in Guwahati. This facility is to be made available to all 258 field office locations in a phased manner as a step toward e-governance enhancing the productivity of offices while maintaining transparency in functioning. An additional benefit of this step is the accrual of carbon credit to EPFO contributing to the mission of environmental protection.
The Chairman CBT inaugurated the 8th Zonal Call Center at Zonal Office Guwahati. With this launch, the EPFO call center attends calls in Seven (7) local vernacular languages viz Bengali, Marathi, Gujarati, Tamil, Telugu, Kannada now Assamese in addition to Hindi and English. An average of 8000 Calls per day are being replied to by the Call Centre agents at NDC and the 8 Zonal Call Centers. This is an over 300% increase in capacity over the earlier 2000 calls being received in December 2020.
Union Minister Shri Bhupendra Yadav Chairs 230th Meeting of CBT, EPF at Guwahati - On the 75 years of Independence, the Chairman of CBT released a compilation of 75 success stories of the functioning of the field offices of EPFO.
The Chairman CBT also released a digital version of the compilation of relevant circulars of EPFO in the form of an e-Compendium of circulars for easy search and access of relevant circulars by all.
The Chairman CBT gave away awards to the best performing offices in e-nomination, Swachhta, and ISO certification. EPFO surpassed the target of 75 lakhs e-nominations in the AKAM to achieve 92 Lakhs e-nominations. 48 regional offices of EPFO have already received ISO 9001:2015 certification for meeting the requirements of customer satisfaction and applicable statutory requirements.
The Chairman CBT virtually inaugurated office buildings of Chikmagalur & Shimoga Regional offices. These buildings are as per green norms, IT infrastructure enabled, and as per the norms of the Access India scheme. He also laid the foundation stone for the construction of an office building in Naroda (Ahmedabad) in a virtual model.
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