Privacy & feedback
A clear view of what you share.
How enquiries, client feedback and external destinations work on this website.
Client feedback
The feedback form saves your scores, selected services, comments, priorities and optional testimonial in this website’s database for the Karma team to review. It records your public-use permission and follow-up preference with the response.
You can share feedback without identifying yourself. Contact details are saved only if you request a reply. If you permit anonymous publication, the testimonial display-name field is omitted. Choosing private use means your testimonial is for internal review. Submitting feedback does not publish it automatically.
Video and voice-note testimonials use a link you provide. The website stores that link, rather than uploading your recording. Share only a recording you are comfortable letting Karma review.
Business enquiries
The website contact form saves business enquiry details, your consent and a receipt reference securely in the restricted Karma CMS for follow-up. The assigned team may also receive a notification. Please avoid sharing confidential employee records through the public form. You can also book an online consultation through Microsoft Bookings.
External services
Microsoft Bookings, Zoho Recruit, product portals, LinkedIn, WhatsApp, Instagram, YouTube and partner websites operate separately. Their access requirements and privacy practices apply when you use them. Following a link does not transfer your feedback answers.
SMERA website guide
SMERA helps you find services, tools and contact options using guided replies. Questions are sent to Karma’s website server to generate a response based on published Karma content. The SMERA module does not store a question transcript. An external AI provider is disabled by default and may be used only after separately approved configuration and privacy disclosures. Your browser remembers whether you have seen the guide for the current browsing session.
Questions or changes to your feedback
Write to enquiry@karmamgmt.com with your response reference if you want to ask about, correct or withdraw information you shared. Requests are reviewed by Karma; this website does not offer automatic response editing or deletion.