EPFO conducts ‘Nidhi Aapke Nikat’, ‘Pension Adalat’ outreach program today.
Contents News/Article Date: 12th January 2023
Relating to which Act The Employees Provident Funds & Miscellaneous Provisions Act, 1952
Applicable to which State: All the establishments in the States with PF coverage
Type: Therefore, after wide-ranging consultations within the organization, it has been decided to rechristen Bhavishya Nidhi Adalat as Nidhi Aapke Nikat.
Pertains to employers and employees
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“As the name would suggest, it’s an endeavour on the part of EPFO to be more accessible to different stakeholders, including employers… A common platform to facilitate the exchange of ideas and dissemination of information, besides grievance redressal,” it said.
With the new step, EPFO is expected to move away from a pure grievance redressal-centric approach to a broader and more participatory one.
Subject: EPFO conducts ‘Nidhi Aapke Nikat’, ‘Pension Adalat’ outreach program today.
For greater details, appended below is the complete news item
EPFO conducts ‘Nidhi Aapke Nikat’, ‘Pension Adalat’ outreach program today. Details here
Bhavishya Nidhi Adalat has been a key grievance redressal mechanism, but with changing times, subscribers’ expectations have undergone a sea change, EPFO said in a circular Bhavishya Nidhi Adalat has been a key grievance redressal mechanism, but with changing times, subscribers’ expectations have undergone a sea change, EPFO said in a circular
With the new step, EPFO is expected to move away from a pure grievance redressal-centric approach to a broader and more participatory one
The Employees Provident Fund Organisation(EPFO) conducts “Nidhi Apke Nikat” on the 10th of every month in all field offices in an attempt to expand its reach and attract more participation.
Bhavishya Nidhi Adalat has been a key grievance redressal mechanism, but with changing times, subscribers’ expectations have undergone a sea change, EPFO said in a circular when the initiative was launched in 2015 for the first time.
EPFO conducts ‘Nidhi Aapke Nikat’, ‘Pension Adalat’ outreach program today. – EPFO is expected to move away from a pure grievance redressal-centric approach
“It’s, therefore, required that EPFO adopts a new form and structure to reflect the changed ground realities regarding service delivery standards and rename the Adalat in a way that would depict our commitment to all stakeholders to provide the best of services,” it said.
“Therefore, after wide-ranging consultations within the organization, it has been decided to rechristen Bhavishya Nidhi Adalat as Nidhi Aapke Nikat.”
The old nomenclature runs the risk of being perceived as intimidating to the poor and the underprivileged and may put them off with its connotations of a courtroom atmosphere, it reasoned.
However, it clarified that the rechristening should not be seen merely as a name-changing exercise.
“As the name would suggest, it’s an endeavour on the part of EPFO to be more accessible to different stakeholders, including employers… A common platform to facilitate exchange of ideas and dissemination of information, besides grievance redressal,” it said.
With the new step, EPFO is expected to move away from a pure grievance redressal-centric approach to a broader and more participatory one.
Touted as a public outreach programme, Nidhi Aapke Nikat will not just address subscribers’ issues, but invite their suggestions and sensitize stakeholders about new initiatives.
In case the 10th happens to be a holiday, the programme shall be conducted the next working day, it added.