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Karma Global one of the top 5 labour law consulting firms in the country, has recently hit upon yet another significant milestone in the journey of tying up with SUNDEEP PURI ASSOCIATES AND ADVOCATE, where both these Firms have formally joined hands together to collaborate and create a bigger alliance by scaling up its business on Pan India basis and Internationally to give greater reach of its services together, to its hundreds of clients all over.

The pandemic has changed the very way we do business, disrupting everything from global supply chains to financial markets which subsequently paved the way for change, new adaptations, and rebuilding of business models with compliances being at the heart of this change.

In this context, the Enterprises need a change in mindset for those who want to remain on the right side of the law. “If the government can change, corporations need to be faster than the regulatory authorities in changing their mindset in this automation game. 

Only a   few years back, we had compliance people to check and update on compliances conforming to the prevailing laws but now the nature of work is changing and we have the platforms that put all the dates, and laws in the form of a checklist for us, which comes as a lifesaver,” ..

At present, not all but most of the companies have woken up to the reality of this changing compliance landscape with the announcement of the new labour codes, and with it, there is a growing trend towards digitalization to improve compliance and ensure that organizations are saved from the stiff penalties imposed on defaulters. “Every other day you have a different regulation change happening across numerous States, recent example with Chhattisgarh going in for old pensions while other States are opting for new pensions. 

We have many vendors who are going towards digitalization to track these compliances and regulation changes,” and Karma Global is proud to have adopted the new AI technology and automation much before others could even think about it.  With the changing notifications from the government and the requirement of reporting real-time data to authorities on a monthly/quarterly/half-yearly and annual basis, it is a technology that has set new standards and disrupted traditional methods and practices.

An increasing number of companies today are using a mix of internal and externally developed technology tools to keep pace with the fast-changing compliance landscape and are standing with Karma Global for its state-of-the-art “WeProcess” and “Wechecked” tools that offer advanced features, chatbots, machine learning,  single uploading of all documents, and final evaluation together with remediation of non-compliance. 

“The compliance scenario in India has gone so far that everything is interconnected. One failure somewhere is going to reflect in many records. We see the government rolling things out step by step to make sure that they have a more robust compliance mechanism and a compliance-driven economy. 

So in this regard, besides the business profile of Karma relating to labour laws, it will now focus whole time also on legal and paralegal issues and matters with the collaboration of Sundeep Puri & Associates who are already into legal matters such as disputes, litigation, and court cases.


Meaning of Indemnity  :

Indemnity is protection against possible damage or loss, especially a promise of payment, or the money paid if there is such damage or loss. It is a security against, or compensation for loss, etc.

This is where a claim for indemnity arises, in such a case there are two persons one who agrees or promises the reimbursement or incurs the loss such a person can be called an “indemnifier”, and the other person to whom such a loss has been caused is the “indemnity holder” or “indemnified”. This is how in such cases the loss gradually shifts from one person to another person.

Section 124 of the Indian Contract Act, 1872.

The claim for indemnity or indemnification arises when a party (indemnifier) promises to protect another party (indemnity holder) from any kind of loss, cost, expense, damage, or any other legal consequences caused by the conduct of the indemnifier or any third party. Initially, the basic importance of the indemnity clause is to shift the liability, in whole or in part, from one party to another party. 

Section 124 of the Indian Contract Act, of 1872, lays down that the claim of indemnity arises when a person agrees or gives assurance to another person to save him from any kind of loss that has been caused to him by any action of the person who is promising or action of any other person who may not be a party to the contract. Here it is very clear from the above definition that the provision of indemnification arises only when a prior promise is made to save a party from the loss. The question of reimbursement arises only when there was an anticipation of loss and in that context, a promise was made to incur the loss.

Under Indian Law 

Previously under Indian law, the definition of Section 124 of the Indian Contract Act, of 1872, included only those cases of indemnification where the loss or damage has been caused by the action or very conduct of the promisor himself or any other third party from which the claim of indemnity arises. Any promise to compensate for a loss that has not been caused by human conduct was not covered under the purview of the section of indemnity. The section did not cover the contract of insurance. 

But later on, The Law Commission of India in its 13th Report in 1958, recommended amending Section 124 of the Act and accordingly Section 124 was amended to include all the cases of loss or damage that may or may not have been caused by the action of any person. Promise to indemnify must be implied as well.

Rights of the indemnity holder when an indemnity clause is inserted in a commercial contract       

When a suit is instituted against the indemnity holder or the indemnified, he may be compelled to pay damages, and incurred costs, etc. While in a similar way, he can bring an action against the indemnifier to compensate for the damages and costs, etc. paid by the indemnity holder himself if the indemnifier has agreed in such a case for reimbursement or indemnification. Section 125 of the Indian Contract Act lays down the provision regarding the rights of the indemnity holder-

If a promise has been made in a contract of indemnity to save an indemnified from a loss or any damage by the indemnifier and the promise made by the indemnifier is within the scope of his own authority then the indemnity holder is entitled to recover from the indemnifier the following-

  • All such damages which the indemnity holder may be compelled to pay in a suit in respect of any matter provided that the promise applies to the following matter;
  • All costs which the indemnity holder may be compelled to pay in any such suit which he has brought without contravening any orders of the indemnifier and acted as  a prudent man in the absence of any such contract of indemnity, or he was authorized by the indemnifier to bring or defend such a suit;
  • All sums that the indemnity holder may have paid in a case of any compromise of any such suit, if the compromise was not contrary to the orders of the indemnifier and is one in which the promise would be prudent to be made in the absence of any such contract of indemnity, or if the indemnifier authorized the indemnity holder to compromise the suit.

Importance of indemnity clause in a commercial contract

An indemnity is slightly different in commercial contracts than in common law. An indemnity clause is a commonly used element in commercial contracts. The purpose of inserting the indemnity clause in a contract is to shift or allocate the risk or cost from one party to another. More precisely it can be said to make the business transaction between the two parties by obligating one party to pay the expenses incurred by the other party under certain circumstances.

As from the above definition and explanation of indemnity it is very clear that one party agrees to indemnify (often hold harmless & defend) the other party. To indemnify someone is to absorb the losses caused to that party. The real significance of an indemnity clause is to protect the indemnified party against third-party lawsuits.

  • Indemnity clause often sets out a list of what actions a party is insured against, for example:
  • All lawsuits, actions or proceedings, demands, damages, and liabilities.
  • All claims, liabilities, losses, expenses, and damages arising from a contract.
  • Loss, damage, injury, or accidental death from any cause to property or person occasioned or contributed to any of your acts, omissions, neglect, or breach or default.

CONCLUSION – Indemnity clauses need to be drafted carefully and precisely   …!!.


Covering unforeseen losses is the key to the insertion of an indemnity clause in the commercial CONTRACTS  : 

Indemnity clauses are commonly used in commercial contracts to shift the risk of potential losses from one party to another. These clauses are often negotiated to protect against specific threats and are essential for parties to carry out the agreement. 

However, it is important to draft indemnity clauses carefully and precisely to avoid ambiguity and ensure that they cover the expected losses. Negotiating indemnity clauses in India correctly is crucial as they can have significant consequences if not done properly. Parties should consider their specific needs and potential risks when drafting the indemnity clause to ensure that the indemnified party is protected from unforeseen losses.

Karma Global works across a wide variety of industries, constantly looking for ways to offer new services and increase its global businesses. 

In order to serve today’s technology to tech-savvy clients and employees, Karma Global planned much ahead of its time by adapting to processes and systems to accommodate the quickly changing markets.

As the Industry is continuing to get more and more competitive, Karma Global is bridging the gap, setting itself in tune with the latest technology trends in order to maintain a competitive advantage for all of its over 400 domestic and global clients. 

Automation and AI  –    Karma Management was among the first to improve efficiencies, the first in the vendor auditing process to fully automate and streamline any and all processes surrounding the auditing business of entities and vendors.

The chatbot and AI did a fabulous job of giving machine output, with a  quicker pace, cheaper rate, and more accurate level of auditing and reporting.

This helped in elevating the roles of our Auditors to focus on complex tasks that require more brainpower or the human touch, leaving some of its tasks to the capabilities of the machine. 

Incorporating chatbots in customer service allowed time for our expert representatives to spend time dealing with more complex issues which could ultimately add to the user experience and this is what set us apart from others.

Automating repetitive processes in our systems helped us free the valuable time of our expert staff allowing them to reach out to more clients.

For this purpose, Karma Global has both full-time IT-related staff and also indirect staff who are freelancing with us for enhancing our IT capabilities to the next level on the cloud platform.

Also, clients with issues such as litigation,  disputes, closure, lockdown, retrenchment, and layoffs could take the help of Karma Global in sorting this out since it now has a formidable partner by the name of Sundeep Puri & Associates to provide further solutions on such or any legal entanglements.

Proprietary blog of Karma Management Global Tech Firm

This blog has been collated and compiled by the internal staff of Karma Global  with the knowledge and expertise that they possess,  besides adaptation, illustration, derivation, transformation, collection as well as auto-generation from various sources, for its monthly newsletter Issue 09  of  March  2023 and in case of specific or general information or compliance updates for that matter, kindly reach out to the Marketing Team – Kush@karmamgmt.com / yashika@karmamgmt.com


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